SHIPPING & RETURNS

SHIPPING POLICY

All online orders need a 2-3 business day preparation. You will be notified immediately when your order has shipped. Please inspect your order carefully upon arrival and let us know within 7 days if any significant damage occurred in transit. Please provide images of the damages and email us at essenceofessence.sc@gmail.com

RETURN & EXCHANGE POLICY

In order to receive a full refund, items must be returned within 30 days of purchase. Items purchased must be returned new, in unused condition with original packaging and accessories. Will Not accept any returns of candles that have been lit. No returns because of dissatisfied with the scent after ordering.